EverCommerce
2020 – Present
Senior Product Design Manager
Product design and hands-on engineering, including the end-to-end rebuild of Best Pick Reports and internal AI products.
Thoughtfully
designed.
Fully built.
I turn complex problems into products people can use. Twenty-plus years of design craft, with hands-on ownership of the systems behind the experience.
Currently exploring
AI engineering, design engineering,
and senior product design roles.
From the first question to production.
Product strategy / UX & UI / AI systems / Full-stack engineering
Featured work / Internal platform
AI that works
across the business.
An AI sales enablement platform, designed, built, and operated end to end. From the research experience to the systems other teams use.
Explore the private case studyConfidential work. Product thinking, design, and engineering shared privately.
Built as one product
01
The experience
Research · Review · Presentation
02
The intelligence
Agents · Evidence · Evaluation
03
The operation
Data · APIs · Cost accounting
Designed, shipped, and in use.
Selected work / 01–04
Ideas made operational.
Independent products, open-source work,
and platforms built for the real world.
01 / Open source / Interface systems
WebMCP UI
One interface. Human and agent interaction. A component library built around shared validation and web standards.
Creator · Design & engineeringView project
02 / SaaS / Lead intelligence
Black Glass Leads
A lead-management product connecting capture, qualification, enrichment, and the work that follows.
Founder · Product design & engineeringView project
03 / Independent practice / Digital experience
Pfaff Digital
A home for my independent AI practice, connecting the studio’s positioning, products, and technical approach.
Founder · Strategy, design & developmentView project
04 / Platform modernization / Consumer experience
Best Pick Reports
A nationwide home-services directory, rebuilt from a legacy application into a modern Nuxt experience on AWS.
Sole designer & engineerView project
The interaction. The underlying logic. What happens when something fails. And what it costs to run.
I’m Gary, a product designer and engineer with more than twenty years of experience turning ideas into working software. My work spans the interface people see and the architecture that makes it useful.
Today, that means building AI products with evidence, evaluation, and human judgment built into the workflow. I work from the first product question through design, implementation, deployment, and ongoing operation.
I’m looking for a team where thoughtful design and serious engineering belong in the same conversation.
Experience
A practice built over time.
Design, engineering, and the responsibility
to see the work through.
Pfaff Digital
2020 – Present · Independent practice
Founder & Principal
AI applications, web products, and interface systems. Creator of Black Glass Leads and WebMCP UI.
Papillon Enterprises
2015 – 2020
Chief Technology Officer
Technology leadership for Papillon Enterprises and Papillon Marketplace.
The 107 Group
2001 – 2020
Founder
An independent practice spanning design, development, and digital marketing. The foundation of Pfaff Digital.